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RIDGIDParts.com Additional Order Detail
for Wet/Dry Vacs, Air Filtration Systems, and Accessories


Please review our Conditions of Sale

Order Inquiries
You can check the status of your order on-line at RIDGIDParts.com or call 1-800-4RIDGID. In both instances, please have your order number ready. For on-line order tracking, you will need to enter a password at the end of the order entry process. You can then login to RIDGIDParts.com as a registered user using your e-mail address and password. To review your current account status click here.

Security Statement
RIDGID is committed to protecting your privacy. Please read our security statement.

Privacy
Personal data collected through the ordering process is solely for our use to ship your order and, on occasion, notify you of news about RIDGID and RIDGID products. Under no circumstances is this information sold to outside parties. For more information, you may want to refer to our privacy statement.

Payment Methods
RIDGIDParts.com accepts Visa, Mastercard and Discover.


Pricing
All prices on RIDGIDParts.com are in U.S. dollars.

Delivery Times

Delivery time for all orders is based upon the FedEx / USPS delivery schedule from McAllen, Texas shipping point to the customerís shipping address.

Backorders
RIDGID makes every attempt to ship all orders complete. Should a part you place in your shopping cart be out of stock, a message will be displayed giving you the option to:
  1. place the order as is
  2. remove the out of stock item from your shopping cart
  3. cancel placement of the order altogether
Should you opt to place an order with an item that is out of stock, your entire order will be held until it can be shipped complete. Your credit card will be charged at the time the order is placed.

Parts Available Locally
You will see some parts flagged with an asterisk (*) or a plus sign (+). An asterisk denotes that this item is a standard hardware item available at most local hardware stores. A plus sign denotes that the item is a RIDGID accessory available at your local Home Depot. These parts are not available for purchase on-line.

Removing Items from Your Shopping Cart
Prior to placing your order, should you decide you do not want a particular item, simply change the quantity for that item to zero and click "update line." The item will be removed from your shopping cart.

Shipping Charges
Shipping charges are $5.95 per order, for FedEx / USPS Ground delivery only. We cannot ship to a Post Office box or an APO address. NOTICE: If your product is shipped FedEx, FedEx authorizes you to use FedEx tracking systems solely to track shipments tendered by or for you to FedEx for delivery and for no other purpose. Any other use of FedEx tracking systems and information is strictly prohibited.

Sales Tax
Sales tax will be computed and added to the order based on the shipping address provided. For shipment to some states, you may be required to specify in which county you reside so that sales tax can be calculated.

International Orders
At this time, orders can only be accepted for shipment to the 50 U.S. states.

Return Policy
If for any reason, you need to return a purchase from RIDGIDParts.com please call
1-800-4RIDGID or e-mail Wet / Dry Vac Customer Support to request a return authorization number.

NO UNAUTHORIZED RETURNS WILL BE ACCEPTED.  RETURNED MERCHANDISE MUST BE UNUSED AND WILL ONLY BE ACCEPTED WITHIN 30 DAYS FROM THE DATE YOU RECEIVED YOUR ORDER.

Re-package the item and mail freight pre-paid to:

Emerson Tool Company
5001 Tanya Ave. Suite L
McAllen, TX 78503

Shipping charges will NOT be refunded.


Enjoy your visit!


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